Shipping and delivery
- 1-2 Working day delivery to US/Canada
We use a UPS Express Saver Service which guarantees 1-2 day service to North America when you select 'Express' at the checkout!
- Free UK delivery
We offer free postage on all items <2kg. Any orders placed on a weekday morning will be dispatched the same afternoon with Royal Mail Second Class Service or UPS Standard service.
- £6/£12 Next working day delivery (<2kg or >2kg)
You can choose next day delivery in the drop-down menu when placing your order before 2pm on a weekday. The charge is £6.00/£12.00 within the UK.
- Europe, North America, rest of the world
Your order is dispatched the day you placed it, and will be with you in 2-3 working days (Europe), 5-7 days (North America) and 7-10 days (rest of the world). Please see the check-out for an automatic calculation of delivery costs based on weight and destination.
Our balance bikes arrive with the handlebars loosened. It takes less than a minute with an adjustable spanner to tighten the collar around the front tube. Check the seat height to ensure your child can kick off comfortably. Then your Bulldog bat balance bike is good to go.
The Tundra wolf sledges are dispatched either fully assembled or flat-packed. They take about 20 minutes to assemble - please see the sledge assembly video.
Slip and slides need either a water hose attachment or a bucketful of soapy water before use. The crash pad area can be inflated by puffing or with a foot or hand air pump.
Neoprene balls are dispatched partially inflated. A regular bike pump with a ball needle is required to pump them up/let air out.